Reviews

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Had a great experience with my tile purchase. I really shopped around, but ended up buying my outdoor tiles here because of the range and price. The service and delivery was great as well. No complaints here.

Nice service,best price

Very positive experience on my recent purchase from The Tile Collective. Found them to be super helpful when choosing tiles, great communication and speed on delivery of the tiles. Plus reasonable prices and good quality Tiles. Would happily recommend 🙂

Great prices and selection

Purchased tiles for our bathroom Renovation at The Tile Collective Underwood Store . The whole process from beginning to delivery was so easy . Great selection of tiles to choose from , found exactly what I was looking for and at a good price . The delivery driver was absolutely brilliant , so helpful in placing our delivery in just the right spot . Very happy we decided to go to the Underwood store for our purchase.

Very helpful friendly staff, we went for a look, definitely be back.

We ordered tiles from The Tile Collective recently for our bathroom renovations and was very happy with the experience. We visited their Underwood showroom and they had a very large selection of tiles at great prices. We ordered online and the process was easy and seamless. The tiles arrived 2 days later and we are happy with what we got. Would highly recommend them to anyone thinking of purchasing tiles.

Fantastic customer service, tiles ordered and delivered within 2 days, driver was extremely helpful and professional, a pleasure to deal with, would recommend you to anyone. Thanks

Amazing service and quality Of tiles Staff really helpfull

Sat staff at distribution are nice. I come bit early but they mind to sort out small order.

Amazingly wide variety of wall and floor tiles indoor and outdoor…we shopped around and The Tile Collective was the lowest by far…Tammy was amazingly patient and extremely helpful…my family have placed 3 orders now and will not hesitate to shop here again in the future…

Great selection of tiles at a great price. Friendly service. Free parking in front of the building.

Excellent and comprehensive range of tiles. Extremely well priced and great friendly service. Highly recommended.

Great service and product from Cheap Tiles on line. The price was excellent also. I would highly recommend this company

Unbeatable Customer Service.

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5 star ratings

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Good

Good service and friendly staff

Very easy to deal with, prompt delivery of product.

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Extremely Happy with service and price of the porcelain I bought to renovate the whole house and bathroom with full walls, I received a better price than other companies but what really impressed me the most was the Delivery and App that i used to follow the delivery truck to my home, Delivery man was very fast and efficient and polite. I would not have any hesitation in recommending this company to anyone who is purchasing tiles.

The tile collective has a wide range of quality tiles at affordable prices! The customer service received every time is fantastic. The staff here are very helpful and always willing to assist. Definitely recommend this place.

We recently ordered a large delivery of tiles and the staff in the store were very accommodating. Since we live in a unit with limited storage options the store arranged for us to split the delivery. On the day of delivery we were kept fully informed and were able to track the delivery truck that arrived on time. We would thoroughly recommend using The Tile Collective Underwood store.

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Great display!

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I have dealt with Cheap Tiles Online half a dozen times now and it has always been a simple, smooth process from ordering to delivery literally to the front door! I have found them to be the cheapest without compromising on quality.

I walked into Tile collective to purchase some tiles for my bathroom. I didn’t have prior knowledge about porcelain vs ceramic tiled and the sales rep was patient and took the time to explain. The tiles I purchased were on sale and I was under my budget which made me and my pocket very happy. I decided to go with delivery and I asked if I could have the first delivery and I was not Guaranteed but I explained my situation and the store manager who was so kind made this possible for me. Honestly my first experience and my best experience I will definitely recommend to my family and friends for the above and beyond customer friendly service I received. I really did appreciate that. Thank you Tile Collective and to your outstanding Team. Keep up the great work.

Great service from tile selection to delivery- prompt, professional and valuable. The team provided us with multiple ideas which worked from a budget and style perspective. Thanks for a great overall experience

Friendly team. Great price, Quick delivery. Jess has been very helpful.

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Great products for great prices. Very happy with the tiles and the delivery.

Interesting with a wide variety.

Great service from Wade today. For a store that could clearly do with more staff Wade went above and beyond our expectations and should be applauded for his great customer service.

Very helpful with great prices.

Highly recommended. Have a great selection of tiles. At fantastic prices Friendly advice. Staff happy to assist you laying out tiles on the floor to see what looks good together. All staff that I dealt with on different occasions were all helpful! Thank you for such a wonderful experience will definitely recommend to any person looking at tiling.

Beautiful tiles at affordable prices

Very good experience, ordering the tiles for so long from them and I was very happy with everything from ordering to delivery..great.

Lots of options. Good set up. Limited parking but so busy that the team were all busy so left with self found options.

Great store, huge selection and awesome staff. A real pleasure and easy to deal with, from selection, ordering, and delivery.

Was very pleasantly surprised by how much stock of reasonably prices tiles they have also staff were very good at exlpaining quality and prices

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Excellent service and price. Strongly recommended!

Good quality tiles at cheap prices & very efficient friendly customer service…

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Great service from choosing my tiles for my outside patio to their delivery. Competitive pricing and easy to deal with at every stage . Highly recommend this company.

Quality product at fantastic prices, excellent customer service, friendly, professional and on time delivery. Highly recommend.

best range, best prices, best service both before they make the sale and after. not at all pushy, they know their stuff but they actually listen and give you the time you need to make a decision. they make suggestions but leave the decision to you. their delivery service is beyond excellent also. no need to look anywhere else. Wade was the rep who helped us and he was brilliant, but I get the feeling that they all are brilliant at their job! thanks guys.

One of the best place you will love one you go there plenty options best prices and great customer service

I recently ordered floor and wall tiles for my ensuite and main bathroom from the Tile Collective at the Underwood store, the staff were very helpful with the tile selection and the tiles that we agreed on were on special, so that was a bonus. the whole process right through to the delivery was flawless. thumbs up to you guys and I would certainly buy from the tile collective again. Thank you. J.R

Easy to deal with. Good range. They take ownership of their mistake and make sure you are satisfied.

Helpful, friendly knowledgeable staff; excellent service; huge range of tiles and excellent pricing.

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So happy with our choice of tiles! Great price, great quality and great service. We love them so much we're buying more so that we can finish the whole lower level of our house 😍

I was very satisfied with the prompt delivery. The driver informed me via sms when he'll deliver, how many min. he is away. Then he distributed the pallets as we ask him with a very friendly manner and precision Great job and we are happy.

Helpful staff. Quick delivery and reliable driver. The tiles are reasonable in price too.

Excellent service. Would highly recommend. Mitesh was a pleasure to work .

Customer service both in the shop or in contact excellent! Easy to get in contact with, delivery helpful and on time. 100% recommend!

I have purchased several times from the Tile Collective and have found them to have a great choice of tiles at prices most others cant match. Their staff are friendly and helpful and they can deliver to your address. Before you buy elsewhere, give them a try and I'm sure you will be glad you did.

The user didn't write a review, and has left just a rating.

Great selection of tiles at a reasonable and best price. Excellent quality and great staff to help you out with your selection very promptly and professionally. A must visit store not be missed. Mitesh was outstanding in his customer focused approach.

We checked out pricing at different tile suppliers but found Tile Collective had the same tiles at a discount price.The staff at Underwood were very helpful and when it came for delivery they came when they said.The driver was very friendly and courteous and placed the palate of tiles inside our garage.Very obliging. We have now ordered more tiles to do all walls in the ensuite. Would recommend Tile Collective to anybody looking for tiles at a reasonable price.

I bought Tiles from this company. It was so cheap with a good quality tiles. And the lady that serves me was so good to me. Toa

All staff I dealt with at Tile Collective (face to face or over the phone) were so very helpful, friendly and all round great people. I recommend them highly.

The user didn't write a review, and has left just a rating.

Very helpful staff at Underwood store. Delivery was prompt and hassle free.

We have used these guys now on our last 2 house builds for both inside and outside tiles. Amazing service from all of their staff who I must say are the most patient (putting up with both my husband and I indecisiveness) and most knowledgeable tile guru's around. Nothing is too much trouble for these guys and they always provide prompt service with a smile. Thanks guys keep up the great work we have been recommending you to anyone who's thinking of building or doing a Reno. Special mention to Jessie 5 stars ! Thanks for all you help

The user didn't write a review, and has left just a rating.

Very helpful staff at Underwood store. Delivery was prompt and hassle free.

Great selection and really affordable.

The user didn't write a review, and has left just a rating.

Huge range, helpful staff and the best prices. I got the identical tile here for $10psqm less than another tile store. The team at the warehouse are also great.

The staff are very knowledgeable and helpful. Great tile selection at affordable prices. I had a full kitchen and bathroom reno and all tiles were from The Tile Collective.

Awesome service! The sales staff were nice. I placed my orders and they arrived beautifully packaged. Rebeca Lightfoot followed up my order. She was patient, helpful and extremely knowledgeable. I cannot recommend these guys enough! 10 out of 10 for service and professionalism!

Amazing experience with the tile collective. Laurence could not have been more helpful!

Rebecca is amazing and always goes above and beyond to help me with colours and styles. She is so passionate about her job. I definitely recommend cheap tiles online.

Prices and service are so good we have been coming up from Northern NSW to buy tiles from Cheap Tiles, since 2018. Hands down the best tile shop we've found. Ask for Mitesh. He's the best!

The user didn't write a review, and has left just a rating.

Purchased tiles that were delivered to NSW. The team were absolutely amazing! They followed the safe delivery of my order and contacted me regularly to ensure that my tiles were on time and in tact. It was honestly customer service like no other and the purchase saved me so much money than if I had ordered the same thing from Sydney. Was taken care by Anthony, Bec and Mitesh - will definitely buy again!! Could not recommend any better.

The user didn't write a review, and has left just a rating.

Good service and good prices

After moving from Sydney in 2019 we recently started renovations on our new home but we were disappointed with the range of products that were available on the Sunshine Coast. We searched online and found The Tile Collective and were impressed with their huge range and great prices. We then visited their impressive showroom, found all staff extremely helpful and we have since bought 180 sqm of tiles. With our upstairs and downstairs decks now tiled EVERYONE is commenting on the tiles and has asked where they are from. We gladly let them know ... as well as telling them that The Tile Collective price was nearly $30/sqm cheaper than a major retailer for the same tile - quite a saving! We've had a few minor issues along the way and I cannot fault their customer service, it has been impeccable. Definitely recommend.

Huge range of high quality tiles many heavily discounted, staff very knowledgeable

Great prices and super helpful staff

Wade was so helpful. He is a very knowledgeable, and his passion for what he does shines. Wade thank you so much for all of you did to help us make our tile choices.

Amazing service! I needed an urgent order and the director was understanding, listened to my concern and helped me get it in a timely manner! Products are nice and affordable. A definite recommend.

The user didn't write a review, and has left just a rating.

Excellent choice of products with helpful, knowledgeable staff. Highly recommend dealing with them for all of your tile projects indoor or outdoor - big or small

The user didn't write a review, and has left just a rating.

The Best place in town and wide range options available. Mitesh really helped us through selection process and suggested the best range based on budget...

I was assisted by Mitesh who was so helpful! Organised the tiles I needed so quickly and was super friendly and understanding when I didn’t order enough the first time. Highly recommend! 😇

Went into the Underwood showroom and was surprised at how busy it was for a tile shop. I had a friend that got the tiles for their reno through them and they had spoken very highly of the staff and pricing, so I was pleased to find they weren’t wrong. Prices were great and Anthony and Bec made sure I got everything I was after. Even though it was busy in store they gave me the time I needed to choose my tiles without any pressure at all. Thanks again guys, you’ve got another happy customer.

We have been visiting and buying tiles from Cheap Tiles Online shop in underwood since last one year. We bought tiles four times for renovation of old home and during build of new home. On all occasions we were helped by Mitesh. Mitesh’s very good knowledge about tiles helped us to choose the correct tiles for the intended purpose. In addition to that we could get good price to suit our budget. We will continue to visit again for our future needs, and will be honoured to have Mitesh’s help for the selection of our tiles.

Hi Tile Collective staff especially Wade and young lady on floor. You do a tremendous helpful job and we thank you. C anChris and Georgie

The user didn't write a review, and has left just a rating.

Fair priced and good selection of tiles.

Great customer service, thanks for helping in choosing the right tile. All at the best price in Brisbane.

The user didn't write a review, and has left just a rating.

100% the best service and friendly advice you will get in the Tile game. I spoke to Grant the GM and in all the months and various Tile places i have visited he is by far the BEST person i have spoken to and I am in Sydney. Extremely helpful without 1 sales pitch or push. He wanted to make sure I get the tile Im after by providing a pre-sale service!! Fantastic mate, thank you for the phone chats and email!.

Best place to buy your tiles, great quality and very affordable price. Thanks for Mitesh for helping us choose the right colour and combination for our bathroom and floor tiles on 2nd property. Great customer service.

I always recommend these guys to my clients and people I know because of their helpful staff, excellent service, great prices and extensive tile range. Will definitely be buying tiles from them again in the future.

Very good service, great pricing. will be purchasing through you guys again.

Great prices and great service. I drove up from the Coast after seeing what I liked online. Well worth the trip. I love that I can window shop online before going into the store, saved me a bunch. Thanks guys, I’ll be back!

We have purchased tiles from cheap tiles online and been super happy with our tiles when they arrived. Grant has been such a good help always their for us with help and advice and gave us a great price .we are very grateful and recommend cheap tiles online . Grants a wonderful human he will look after you . Thank you for everything Grant x

Good service, very well priced.

We gone through several stores in Brisbane and we feel tile collective is the best place to get quality tiles in terms of collections and good price. We got a good sales person called Mitesh Bhatia and he has very good knowledge and experience and he help us and give fantastic suggestions to select all the tiles for our new home including main area, bathrooms , alfresco and balcony.In my searching and experience I can tell tile collective is the best place in Brisbane to get quality tiles in better rate compared to other stores. Thank you Mitesh and tiles collective for fulfill our dreams in our new home....

Best place to buy tiles. They have lots of variety for cheap price.

The user didn't write a review, and has left just a rating.

Great service, prices and selection. I shopped, inquired at other locations but did not compete on price or service..

The user didn't write a review, and has left just a rating.

They have got huge range of tiles with amazing offers which gives you best value for your money. On top of it all, i found their staff (specially Mitesh) really helpful and professional. I will highly recommend these guys to everyone

👍😎🇦🇺

Great service. My new bathroom looks amazing. Thank you Wade for all your help

We went to few other tile shops before coming to tile collective. Their range of tiles is the best amongst all of them and they cant be beaten on price. Their staff are super friendly and always willing to help. Our salesperson mitesh helped us out so much with selection of tiles. He was super patient while we looked at different tiles. In the end we got 2 different tile types. They have just been laid and look stunning. Totally happy with the products. Will definitely recommend to other people.

The Best place in town and wide range options available. Mitesh really helped us through selection process and suggested the best range based on budget. Highly recommended....

I didn't even buy any tiles from this company and their customer service was fantastic. Thank you Michael and Nikki for your excellent customer service and help, it was greatly appreciated.

The user didn't write a review, and has left just a rating.

Fantastic tiles and great service at Cheap tiles online. Cheapest tiles to get.

The user didn't write a review, and has left just a rating.

Best service and good quality tiles. Had a pleasure doing business with them. Sales person Mitesh very helpful

We have been going to Cheap Tiles Online now for over 8 years and done 5 bathroom Reno’s as well as a whole house floor tile. AWESOME people to deal with! Virgil, Grant and team have always been super helpful - that’s why we keep going back. Our tile selections have been very successful as a result. We have recommended them to other friends who have been as equally impressed. Their range and prices have been amazing but their service continues to be even better. Well done to all the guys and gals there. We will definitely be back for any future tiling needs.

Just want to give a huge shout out to Wade. Thank you so much Wade, we couldn’t have done it without your help. You always went above and beyond to help us and nothing was any trouble. The tiles throughout the house look amazing. I highly recommended Cheap Tiles Online. 😊

I have used these guys multiple times for tiles in our bathroom and also downstairs, we decided on factory second tiles which came to $12 a m2 which was amazing value and both my Parents and Brother have purchased tiles for their Kitchen and Bathroom highly recommend them will be back again I'm sure if it !

Great range at vert great reasonable price. Timely delivery.

The user didn't write a review, and has left just a rating.

Best place and prices in brisbane

I had no idea where to start. These guys went out of their way to make sure i was informed and making the right choice. They saved me so much money and gave me a fantastic product fast!

Wade Allen is the best sales I ever seen, he is very friendly and patient, giving us the best advice and price at the same time, I would recommend all of friends, the best tile shop in the area. Don’t need to waste your time to do research.

Went in not entirely sure on what tile type we were looking for our outdoor area. We were served by Mitesh who quickly gave us a range of great options. Price was amazing and I couldn't fault the service. Much more helpful than some of the bigger players. Would highly recommend.

Bought Country Dark oak tiles for my Alfresco and porch. I experienced Great service the tiles were a Great price and arrived instore quickly the staff were helpful I love home delivery service and would definitely recommend to others.

Amazing. Range, price and service fantastic. We traveled up from Oxenford and it was well worth the drive. The range and saveings is fantastic. 👍

We absolutely love Tiles Online, amazing variety- unbeatable price! We’ve tiled our whole house with their floor tile and are about to do our en-suite. Thanks Virgil and team... we love your work!

One of the best showrooms I've seen, with a huge range. We got 600x600 cosmetic seconds tiles for just $12pm2. I can't see any imperfections. Really happy with the product and the service.

Amazing tiles and customer service, I've used these guys a few times now and always really impressed with the time they take with their clients and the quality of tiles for the price. Wouldn't get tiles anywhere else in Logan or Brisbane!!Their prices are far better than the anywhere else so it’s a ‘no brainer’ that I will always be spending my money at Cheap Tiles Online.

Great service and huge range of modern tiles.

Just bought tiles from here to do our alfresco areas. We were on a budget so looking at their seconds tiles. Jeanrell at the shop was really helpful and able to tell us which tiles they had enough of in stock to complete the job. We got 600x600 cosmetic seconds tiles for just $12pm2. I can't see any imperfections. Really happy with the product and the service.

As a builder, I’ve dealt with other big name tile shops for years. I have never received the amazing level of service from them as I get from the team at Cheap Tiles Online. Virgil and Grant are so knowledgeable and always have the best advice. Their prices are far better than the anywhere else so it’s a ‘no brainer’ that I will always be spending my money at Cheap Tiles Online.

I have just ordered 80m2 of floor tiles from Mitesh at Underwood. Amazing service and such patience. He happily continued photographing and comparing a number of 600 x 600 lappato tiles for me. I have previously been able to go into the store myself, but have now moved 3 and 1/2 hours drive away so I am thrilled to be still able to shop at Cheap Tiles Online as their prices are excellent. Well done guys. Thanks so much.

The user didn't write a review, and has left just a rating.

Great selection of tiles at a reasonable price. Great service.

Really helpful and nice

Great range and price.staff very helpful and always available to ask advice

Great service !!!

Excellent customer service, very helpful and friendly staff, we were looked after by Mitesh and very happy with his suggestions

we are very happy to deal with cheap tiles online. Staff is very friendly and helped us always. In fact they accepted return for left over stock and arranged pick up too by charging only little fees. We cannot be happier than that. I would recommend everyone to deal with these guys. Thanks again Sunny & Anshul

I have been buying my tiles here for the last couple of years mainly for my renovation projects. The prices are great and the service second to none. They even sell bathrooms now so one less place to go to. Here is a few after pics of our last house flip. We were very happy with the quality!

I have just completed a large renovation in Melbourne and had picked out a tile at one of the national retailers. Thought I would do a bit of research and luckily I found this store. They even had the exact same tile! Just over a week later, I had them laid. Even if you include shipping, it was easily worth the time. Hands down, the best prices I have seen. Thanks very much.

We are really happy with the selection and services given to us by Cheaptilesonline

Hugh display friendly staff great prices

Don’t buy anwhere else - this tile store is the best! Fantastic pre and post sales service; great prices; and flexible with delivery. The tiles look great and will definitely go back for the bathroom tiles. Thanks team👍

Despite the name they have a great collection at varying price points. They were very happy to assist with tile selection and went out of their way to split delivery. Thanks

Just wanted to say a big thanks to the team at Cheap Tiles Online! I always receive prompt professional service and great tiles at a great price. I went to pick up my tiles today and found I had a flat tire. Thanks to Chris and Craig in the warehouse for going above and beyond and for changing the tire super quickly for me!! Thanks guys!! I will recommend CTO to everyone! Kind regards, Sarah

Best place to buy tiles with lots of variety at great affordable prices. Mitesh has been really helpful. He quickly understood what would suit us and advised accordingly. Would highly recommend.

Knowledgable and friendly staff, quality products and great pricing - can't recommend these guys enough!!

Unbeatable Customer Service.

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